With more than 75 percent of California dental insurance claims submitted electronically, most practices in the state are primed for the next technological advance: receiving claim payments electronically.
According to a release from the California Dental Association, compliance with the Health Insurance Portability and Accountability Act has already prepared most offices to submit insurance claims to dental plans. Likewise, most offices can already receive payments through direct deposit.
While these advances eliminate the need for paper checks, electronic transactions offer speedy processing of claims and swift access to funds. Handling these transactions electronically also better insures patient confidentiality.
Yet some dentists have reservations about the new system, including the safety of electronic payments and the ability to correlate payments with claims.
The CDA assures members that protections are in place to address
such issues and urges members to raise any questions with participating plans,
with many carriers offering the ability to opt-out of the new methods.