California Dental Association (CDA) Practice Advisor Sarah Gargani recommends that dental practices prepare several days in advance of patients’ appointments.
Using this technique can give practices’ dental teams the time they need to focus on each individual patient and their needs.
Gargani has laid out steps that are recommended for practices to use in the days leading up to a patient’s appointment. The first step is to begin preparations three to four days before an appointment to give the team time to review lab cases for each patient. The next step is to prepare route slips at least one day before the patient arrives to make sure the information is accurate. The third and final step is to have a morning huddle the day of the appointment.
"By completing several simple tasks beforehand, you take control of the appointment and save yourself -- and the patient -- the stress of being unprepared the day of," Gargani said. "A patient appreciates and feels comfortable when they see a staff that is on top of things and working in unison. Show your patients you have put some thought into their visit and it will pay off."